Contact Us
We are currently experiencing a high volume of customer contacts, which our dedicated team is working through as quickly as possible. However, this does mean there could be a delayed response to your query.
SALE INFORMATION - Please read through our sale terms before contacting us regarding your sale order.
Live Chat Click the 'chat with us' icon to the right
Customer Care
Phone: (+44) 1202 930051
SMS:(+44) 2033 229415
Email: [email protected]
Customer Care/Live Chat Opening Hours
Monday to Friday 8:00am-7:00pm GMT
Saturday 9:00am-5:00pm
Sunday 10:00am-4:00pm
Bank Holidays 10.00am-4.00pm
Easter Sunday, Christmas Day, New Year's Day - Closed
*** Please note our opening times vary over the festive period ***
Christmas Eve - 8am-4pm
Boxing Day - 8am-4pm
Post Address
Lush Customer Care Poole Quay
Unit 21-22 Dolphin Quays
Poole Dorset
BH15 1HU
United Kingdom
Press Office
If you are a journalist and have a press enquiry, please contact:
0207 434 3948
Lush Charity
If you have an enquiry about applying for a grant from Charity Pot, contact: [email protected]
01202 641001